Privacy Policy

At Glory Roses, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our headstone care and floral services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: such as your name, phone number, email address, billing address, and payment information when placing an order or submitting a contact form.

  • Service Information: details related to your selected services (such as cleaning location or service date).

  • Technical Information: such as IP address, browser type, and pages visited, used only for analytics and improving website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders or service appointments.

  • Send confirmations, updates, and customer support messages.

  • Improve our website, customer experience, and communication.

  • Comply with applicable laws and regulations.

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments on our website are processed securely through Shopify’s encrypted payment system.
We never store or have direct access to your complete credit card information.

4. Email Communication

By providing your email, you may receive order confirmations, service reminders, or important updates.
You may opt out of promotional emails at any time by contacting us at orders@gloryroses.com.

5. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and help us understand how visitors use our site.
You can disable cookies through your browser settings at any time.

6. Data Retention

We retain your personal information only as long as necessary to complete your service and comply with legal obligations.

7. Sharing Information

We may share limited information with trusted service providers (for example, Shopify or delivery partners) to complete your order. These partners are bound by confidentiality agreements and may not use your information for other purposes.

8. Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at orders@gloryroses.com.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 Email: orders@gloryroses.com
📞 Phone: (818) 639-3993